Questions and answers about the LOOF Products
Can you provide product tutorial videos or manuals?
Yes！
Product manuals are included in packaging. Video tutorials available upon request from our support team.
Do you offer product samples? How are sample fees handled?
Yes！
A nominal sample fee applies, fully deductible from your first bulk order.
Do you support OEM/ODM services?
Yes！
With 17 years as industry manufacturers, we’ve partnered with 2,000+ global brands.
Is there a MOQ for customized products?
Yes！
Ready-made products: 200 units min. Custom solutions: 500 units min.
Standard production lead time after payment? Can orders be expedited?
Yes!
Ready-made: 7 days • Custom: 65 days • Expedited production available.
Are your tools suitable for fine hair?
Yes！
Precision temperature control adapts to all hair types – including fine/delicate hair.
Can tools reach temperatures above 250°C?
NO！
Max. 230°C for safety. Exceeding this risks fire hazards (complies with international safety standards).
Can I use your tools on wet hair?
No!
Using on damp hair poses safety risks. Always apply to completely dry hair.
Will the hairstyle hold for 24 hours or longer?
Yes！
Typically 24+ hours depending on local humidity and temperature conditions.